According to a recent study by Forrester research, the current economic crisis has lead companies to prefer software as a service (SaaS) solutions over premise-based deployments. Nearly 50% of enterprises and nearly 40% of small businesses confirmed opting for hosted telecommunication services, citing limits in capital expenditure as well as focusing on core competencies.

“While the down environment is making most technology areas suffer, managed services is getting a boost as firms look for more flexible payment models that limit capital expenditure but also can keep them current with technology changes that help their firm,” said Ellen Daley, vice president and research director at Forrester. “This further accelerates an industry move to a more flexible services model for fulfillment of telecom, network, and IT technology changes.”

The survey also noted three other key highlights: 1) the adoption of unified communications (uc) continues to see traction; 2) enterprises are using a multitude of wireless networks; and 3) the adoption of desktop voice over ip phones continues gradually.

The full press release is available here.  If you are interested in hosted VoIP solutions, have a look at our Sipcat Online.

This entry was posted on Sunday, August 16th, 2009 at 16:04 CEST and is filed under Industry. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.