According to a recent report by Forrester Research companies are increasing their IP Telephony spending, a trend that should continue for at least a couple more years. From the 516 decision makers surveyed in North America and Europe a little over 50% told they are increasing their IP PBX budget.

The continuing rise is attributed to an ever increasing mobile workforce, diminishing concerns over reliability of the technology and lower cost. Enterprises are also advised to think about unified communications when considering a VoIP implementation. Unified messaging, voice and video conferencing and software integration will provide a faster ROI due to increased efficiency.

From the North American companies polled, 14% fully implemented IP Telephony, 24% were rolling out the technology and another 30% said they were currently evaluating IP Telephony solutions. Less than 25% said they had no plans to evaluate the technology this year.

This entry was posted on Tuesday, September 4th, 2007 at 11:06 CEST and is filed under Industry. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.