10 steps to a successful VoIP implementation

Techtionary wrote a whitepaper for XO communications detailing the 10 steps to a successful VoIP implementation. While I think it is a little biased, XO’s name is mentioned 48 times on just 15 pages - it raises some interesting points. For those not interested in reading the entire whitepaper, here’s a short list of the 10 steps.

  1. Identify business and user needs
  2. Understand how VoIP works
  3. Assess your network situation
  4. Identify the right partners/providers
  5. Design the solution
  6. Select a proposal
  7. Install and test
  8. Manage service and support
  9. Understand your bill
  10. Consider future options

You can download the whitepaper here. XO will ask for your e-mail address but you can safely click Submit without entering any personal information and you still get access to the whitepaper. As usual, read it with a little reservation. What the nice image on the right has to do with this? I don’t know either, but if you’ve got a better suggestion to illustrate 10 steps to VoIP success, please let me know.

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