That’s right, according to a recently published report, contact centers across the UK are generating 1.3 million tonnes of carbon dioxide emissions every year through commuting. When you extrapolate these figures globally, you get 9.3 million tonnes of CO₂ that would require 6.2 million acres of forest to “offset” these emissions.

The article suggest that a combination of working from home and VoIP technology could help to reduce these numbers significantly. This trend, commonly referred to as “homesourcing” is already proving to be popular in the USA. Companies such as Office Depot and JetBlue Airways are already employing this technique successfully. Not only will it help you to reduce global warming and increase efficiency, it also creates happier employees.

If you’re a contact center in the UK, our partners can help you implement this strategy. You can read the original article here.

This entry was posted on Wednesday, June 6th, 2007 at 09:49 CEST and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.